Refund policy

RETURNS

If for any reason you would like to return your product we are happy to offer a refund or exchange within 14 days, as long as the product is returned to us in its original condition. Please note any postage charges are non-refundable unless the item is faulty.

To return an item, please use the pre-printed address label and include your invoice in with your product. Our return address is:

Ebb Flow Cornwall

Office 1, Trereife Business PArk

Penzance

TR20 8TB

Please obtain proof of postage as until we receive the item it remains your responsibility.