Delivery and Returns


UK Standard Delivery - £2.50  (2 - 5 working days)

UK Standard Delivery - FREE ON ORDERS OVER £60 (2 - 5 working days)

EU Delivery - £10 - taxes and duties are included so there are no additional charges.

USA, Australia and the Rest of the World - £20 - customs and/or import duties may be levied once the package reaches your destination country. These will be your responsibility as we have no control over these charges.


If for any reason you would like to return your product we are happy to offer a refund or exchange within 28 days, during the Christmas period we will accept returns until the end of January for any products purchased in November and December. Products must be returned to us in their original condition. Please note any postage charges are non-refundable unless the item is faulty. 

To return an item, please use the pre-printed address label and include your invoice in with your product. Our return address is:


Office 5, Trereife Park




TR20 8TB                                                                              

Please obtain proof of postage as until we receive the item it remains your responsibility.

EMAIL US AT -  customer@ebbflowcornwall.co.uk